System Requirements
This document describes the network and hardware configurations recommended or needed to work with Gather-ed platform, based on the solution and the device being used.
Network Configuration
Bandwidth
A suitable Internet connection is required. This connection must have appropriate bandwidth taking into account:
- The number of concurrent users
- Current bandwidth utilization
- Other network applications (e.g. VOIP)
- Varying usage habit
Firewalls, content filters, and other network infrastructure must allow connections to the following ports and domains:
- *gathered.com
- *cmecompanion.info
- *realcme.com
- Port TCP/80 (all listed domains)
- Port TCP/443 (all listed domains)
- A defined set of 3rd party URLs (provided upon request to Support)
Gather-ed supports HTTP 1.1 (RFC 2616). This protocol is optional, but recommended. Proxies sending HTTP 1.1 requests must be either compliant or conditionally compliant with RFC 2616. If a non-compliant proxy cannot be made compliant, then connections to Health courses must either:
- Bypass the proxy
- Use only the HTTTP 1.0 protocol
Gather-ed supports HTTPS (Hypertext Transfer Protocol Secure) to provide encrypted communication and secure identification.
Content Caching| Cache Setting | Gather-ed |
|---|---|
| Domains that must NOT be cached | gathered.com |
Hardware Configuration
Desktop Operating System
| Gathere-ed | |
|---|---|
| Microsoft Windows 7 | Supported |
| Microsoft Windows 8 | Supported |
| Microsoft Windows 10 | Supported |
| Apple Mac OS X 10.13 (High Sierra) | Supported |
| Apple Mac OS X 10.14 (Mojave) | Supported |
| Apple Mac OS X 10.15 (Catalina) | Supported |
Web Browsers
| Microsoft Internet Explorer 11 and earlier | Not supported |
| Microsoft Edge | Supported |
| Google Chrome 60 or higher | Supported |
| Mozilla Firefox 60 or higher | Supported |
| Apple Safari 11.0 or higher | Supported |
Tablet Device Operating System
The following operating systems are supported on tablet devices using native browsers only.
| OS | Gather-ed |
|---|---|
| iOS 9.3 and higher | Supported |
| Android 7.0 (Nougat or higher) | Supported |
| Microsoft Windows 8 | Supported |
| Chrome OS | Supported |
Additional Recommendations and Requirements
| Gathere-ed | |
|---|---|
| Display Resolution & Color Depth | Resolution
|
| Audio |
|
| Print (as appropriate) |
|
| Word Processing | Software that can open, modify, and save documents in Rich Text Format (RTF). Microsoft Word and Power Point are recommended. |
Zoom (Live Group Discussions)
- An internet connection – broadband wired or wireless (4G/LTE)
- Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth
- A webcam or HD webcam - built-in, USB plug-in, or:
- An external HD camera or HD camcorder with a video-capture card
Note: See the list of supported devices. - Virtual camera software for use with broadcasting software like OBS or IP cameras
Note: For macOS, Zoom client 5.1.1 or higher is required. - For additional information on Zoom requriements: Please see the Zoom Support Page
Additional Information
For additional help with network or hardware configuration, please contact Support
